Your first line of support.
Chezis answers your customers around the clock — on your website, in Telegram, WhatsApp or your app, in their language. It works out the problem, checks the order in your CRM, and hands your team only what needs a person.
It does the work of a first line, not just the talking
Most support bots match keywords to canned answers. Chezis works through the conversation the way a good first-line agent would.
Works out the problem.
Asks clarifying questions one step at a time, reads the screenshot the customer sends, and walks them to the fix.
Answers in their language.
Customers write or send a voice message in their own language. Chezis replies in the same one, from your knowledge base.
Voice messages in the website widget are on the Business plan.
Checks your CRM.
“Where's my order?” gets the real status, not “please contact support”. We connect Chezis to your CRM or order system for you.
Files the request.
When something needs your team, Chezis collects the details, shows the customer a summary to confirm, and passes on a ready request.
Doesn't guess.
If the answer isn't in your knowledge base, it says so and hands the conversation to a person, with the whole context, so nobody asks twice.
Learns from your team.
When an operator answers something new, Chezis proposes it for the knowledge base. Only answers your team approves are used.
Chezis handles routine questions on its own, around the clock. Your team gets the exceptions.
Every handed-off conversation arrives with its history and the details already collected.
- A web cabinet with a queue — waiting, in progress, closed — and search. Claim, reply, close, or return a conversation to the AI.
- Or work from Telegram: each conversation becomes its own topic in your operator group.
- An email when a customer needs a person.
- Unlimited operators on every plan. Operators are never billed.
- On Business, operators read and reply in their own language: Chezis translates both ways.
- A weekly report: how many conversations closed without an operator, how many went to your team, and what needs attention.
Wherever your customers write
Ask our support. It's Chezis.
The chat in the corner of this page runs on Chezis, with our own knowledge base. Ask about prices, setup or what it can't do — it answers the way it would answer your customers.
The chat button is at the bottom right of this page. ↘
Four steps. No developer needed.
Create your account.
Choose the free trial or a plan and confirm your email.
Add your knowledge base.
Paste your FAQ, policies and prices as text or Markdown. Chezis splits them into answers.
Connect your channels.
Copy one script line into your site. Add Telegram, WhatsApp or your app if you need them.
Let your team take over.
Handed-off conversations arrive in your cabinet with the full context.
Free accounts are approved by hand before they go live. Paid plans start automatically after payment.
Pay for conversations the AI handles. Not for seats.
A conversation counts once a calendar month, and only if the AI replies in it — five messages or fifty cost the same. Operators are free.
The recommendation is based on volume only. Features such as operator translation are available on Business and can also affect your choice.
Starter
- Website widget, Telegram and API
- Operator cabinet, unlimited operators
- Learned answers, approved by your operators
- Weekly report
- 90 days of history
Growth
- Everything in Starter
- About 3× the monthly conversations
- 365 days of history
Business
- Everything in Growth
- 730 days of history
- Operator assistance: translation, reply by voice, suggested replies, punctuation fixes
- Voice messages in the website widget
Free trial — 7 days. 500 AI conversations in total, no card. Prices in euro. Payment is in cryptocurrency through NOWPayments; each payment covers 30 days and nothing renews by itself. Over 7,000 conversations a month? Write to us.
Need it to do more? We connect it for you.
Beyond answers, Chezis can take on tasks that fit your business. Each one is connected for the businesses that need it.
Careful with your customers' data
Sensitive values such as card numbers and codes are masked before text reaches the AI model. Each company's data is kept separate. Only the account owner can delete a customer's data.
The questions everyone asks first
Is the free trial really free?
Yes: no card and nothing to cancel. It runs for 7 days with 500 AI conversations in total. Free sign-ups are approved by hand, so there may be a wait before you go live.
Do I need a developer?
No. Sign-up is a form on our site. The only code is one ready-made <script> line for the website widget — whoever edits your site adds it in a minute.
Do I need Telegram?
No. You can start with just the website widget: conversations live in your Chezis cabinet, and email tells you when a customer needs a person.
Can Chezis check orders or accounts in my system?
Yes. Tell us which CRM or order system you use, and the Chezis team connects it for you — usually within a few business days, often while you're still on the trial. Chezis then looks up the order, account or booking and answers with the real data. Actions such as refunds or changes stay with your team.
What happens when it doesn't know the answer?
It answers business facts only from your knowledge base. When a fact is missing, it asks a clarifying question or hands the conversation to your team instead of guessing.
Which channels does it work in?
The website widget, Telegram, WhatsApp (set up together with our team) and your own app through the API. Instagram, Messenger, email, SMS and phone calls are not available.
Does it understand voice messages and photos?
Yes. Voice messages up to about five minutes are transcribed, and images are recognised, so the answer can use them. Recognition can make mistakes. In the website widget, voice messages are on the Business plan.
Where does my team answer?
In the web cabinet, with a queue, search and claim, reply and close actions. A Telegram operator group, with one topic per conversation, is optional.
What exactly counts as one conversation?
A conversation in which the AI gives at least one reply, counted once per calendar month in your time zone. A chat that is only opened, or handled entirely by a person, doesn't count.
What happens when the monthly limit is reached?
Nothing is charged automatically. New conversations go to your operators, and the customer is told their question was passed on. The limit refreshes at the start of the next month.
How do I pay? Can I pay by card?
Chezis currently accepts cryptocurrency, with prices in euro, through our payment provider NOWPayments. Card payment isn't available today. Each payment covers 30 days.
Can I cancel?
Nothing renews by itself, so you simply don't pay for the next period.
What can I upload to the knowledge base?
Plain text and Markdown files. PDF, Word and website import are not available yet.
More questions? Ask the chat in the corner — it answers from the same knowledge base.
Put Chezis on your first line today.
7 days free, 500 AI conversations, no card. Your team keeps what needs a person.
A bigger plan, WhatsApp or a CRM connection — hello@chezis.com